Understand Bhrraman Tours & Travel's comprehensive refund policy. This guide covers terms for flights, hotels, holiday packages, and visa services, ensuring clarity on cancellations and refunds for your travel bookings.
Last Updated
April 9, 2026
Understanding Our Refund Policy
This Refund Policy document outlines the precise conditions and procedures governing how Bhrraman Tours & Travel ("we", "our", "us") manages all refund requests. By proceeding with any booking for our travel services, you acknowledge and agree to abide by the stipulations detailed within this comprehensive policy. This policy is effective as of January 1, 2024.
General Refund Conditions
Every refund consideration is inherently dependent upon several critical factors. These include the specific terms set forth by our various suppliers, such as airlines, hotels, ground transportation providers, and visa processing agencies. Additionally, the exact timing of your cancellation request plays a crucial role in determining eligibility. The possibility and amount of any refund are directly tied to the type of service booked and the prevailing conditions at the time of cancellation.
Adherence to individual supplier policies (e.g., airlines, hotels, transport operators).
Compliance with specified cancellation windows and deadlines.
Refund eligibility is always contingent on the specific service and its associated terms.
Please note that certain convenience fees, service charges, and applicable taxes are generally non-refundable.
Services Not Eligible for Refund
Certain types of bookings are designated as strictly non-refundable under most circumstances. We encourage all clients to review their booking details carefully before confirming, especially for offers that fall into these categories, unless explicitly stated otherwise at the time of purchase.
Bookings made under promotional offers or with significant discounts.
Deals secured at the last minute for immediate travel.
Specific hotel reservations explicitly marked as 'Non-Refundable' during the booking process.
Fees associated with visa application processing.
Charges for our professional service and consultation fees.
Flight Booking Refunds
Refunds for flight tickets are exclusively governed by the policies of the respective airline. The amount potentially refunded will be influenced by several variables, including the specific fare class purchased, the precise moment your cancellation request is received, and any penalties imposed by the airline. An additional service fee from Bhrraman Tours & Travel may also be applied.
"Important Note: Many low-cost airline tickets are entirely non-refundable. If an airline cancels a flight, any refund is contingent upon the airline's direct approval and processing."
Hotel Booking Refunds
Refund eligibility for hotel accommodations is determined by the individual hotel's cancellation policy. For bookings designated as 'refundable,' a partial or full refund may be issued, subject to the hotel's stipulated cancellation timeframe. Conversely, 'non-refundable' bookings will not qualify for any refund. Instances where guests fail to check-in without prior cancellation ('No Show' cases) are also strictly non-refundable.
Holiday Package Cancellations
Cancellations of holiday packages incur specific charges based on how close the cancellation is to the travel date. These charges are designed to cover non-recoverable costs already committed to various vendors and suppliers.
30 or more days before travel: A deduction of 10–20% of the total package cost.
15 to 30 days before travel: A deduction of 30–50% of the total package cost.
7 to 15 days before travel: A deduction of 50–75% of the total package cost.
Less than 7 days before travel or 'No Show': 100% non-refundable.
Please be advised that the exact charges may fluctuate depending on the specific vendors and services included in your package.
Customer-Initiated Cancellations
To ensure proper processing, all requests for cancellation must be formally submitted through our designated communication channels. Your cancellation is deemed valid only after you receive a confirmation from our dedicated team. The official time of cancellation will be recorded based on when we successfully receive your request.
Email your cancellation request to: info@bhrraman.com
Contact us via Phone or WhatsApp at: +91 7020870972
Cancellations by Bhrraman Tours & Travel
Bhrraman Tours & Travel retains the right to cancel bookings under specific circumstances, including unavoidable operational challenges, issues arising with our suppliers, or other unforeseen events beyond our control. In such instances, we commit to either processing a full or partial refund, or offering suitable alternative arrangements to our valued customers.
Refund Processing Timelines
Upon the approval of a refund request, the processing typically takes between 7 to 15 working days. However, the exact duration until the funds are credited back to your account can vary, depending on the operational timelines of your bank, the specific payment gateway utilized, and the processing schedules of airlines or hotels involved.
Method of Refund Disbursement
All refunds will be exclusively processed using the original payment method employed during the booking. For security and reconciliation purposes, cash refunds will not be provided unless the original payment was also made in cash.
Applicable Deductions
The final refunded amount may be subject to various deductions. These can include established cancellation charges, our administrative service fees, charges levied by payment gateways, and certain taxes that may be non-refundable according to regulations.
Force Majeure Clause (Limitation of Liability)
In situations involving disruptions caused by events beyond human control or unforeseen circumstances, such as natural disasters, widespread pandemics, governmental travel restrictions, civil unrest, or airline strikes, refunds may be limited or entirely unavailable. In these extraordinary cases, any potential refund will be strictly determined by the policies of the individual suppliers involved.
No Show Policy
A 'No Show' occurs when a traveler fails to utilize booked services, such as a flight, hotel reservation, or a complete package, without having formally cancelled in advance. In such instances, 100% cancellation charges will be applied, resulting in no refund.
Refund Dispute Resolution
Should you have any concerns or disputes regarding a processed refund, these must be formally communicated to us within 7 days of the refund transaction. Claims raised beyond this stipulated period may not be considered for review or resolution.
Policy Modifications
Bhrraman Tours & Travel reserves the unilateral right to amend or update this Refund Policy at any given time. All revised versions will be promptly published on our official digital platforms, and your continued use of our services implies acceptance of the updated terms.
Get In Touch With Us
For any inquiries regarding cancellations, refunds, or further clarification on our policy, please do not hesitate to reach out to our dedicated support team. We are here to assist you.
